About Us

Who are Hewetts Electricals?

We are a local, family business partnership trading in Gloucestershire for over 100 years.

What do Hewetts Electricals do?

We are the Cotswolds only one-stop appliance shop - providing expert ‘Repair-or-Replace’ service, supplying quality appliance parts, new appliances and electrical peripherals.

Is my faulty appliance worth repairing or should I just replace it with a new one?

The great thing about dealing with Hewetts is that we give you a no-obligation quote for any parts required to fix your faulty appliance so you can make a well-informed repair-or-replace decision. In the event your appliance is found to be irreparable the service charge then covers you instead for the delivery and fitting* of a new like-for-like replacement appliance of your choice and for the recycling** of your old one. Meaning you have nothing to loose, and possibly a lot to save, by getting us to look at your faulty appliance first.

Which appliances do Hewetts cover?

Washing machine, dishwasher, dryer, cooker, fridge, freezer, vacuum cleaner, food processor, kettle, iron, toaster, radio, computer, lamp, fan, clock or heater – just ask and we will give you a competitive no-obligation quote for repairing your old one or replacing it with a new one.

Is my faulty appliance a Workshop or In-Home job?

We deal with small appliances (computers, radios, vacuum cleaners, lamps, toasters and food processors) at our local workshop whenever suits you to drop them in to us for a few days. Just pull into the free car parking outside 109 Cricklade St, Cirencester, GL71JF – Or, if you prefer, we can collect and return workshop repairs for you. For larger appliances (washing machines, dryers, dishwashers, ovens, fridges or freezers) please make a call-out appointment for us to do the work in your home. Just call 01285 655321 or email shop@hewetts.uk to get booked in.

What is the charge for Workshop jobs?

The ‘Drop-In’ Service Charge for workshop jobs varies depending on which type of appliance it is (A Lamp Radio or Toaster is £18 , a Food Processor £28.00, a Vacuum Cleaner £38, and a Computer £48.). There is an each-way surcharge of £5.00 inc vat if you need us to collect and/or return a workshop appliance for you.

What do I get for my Drop-In payment?

The Drop-In Service Charge is the whole job done in terms of labour - it covers for our time and expertise assessing the fault and then either completing the repair or recycling the appliance if irreparable. If it is irreparable then part of the drop-in charge comes off the cost of buying a new like-for-like replacement appliance of your choice instead: £5 is discounted off the price a new lamp, £7 off a new food processor, £10 off a new vacuum cleaner and £20 off a new computer. The Drop-In charge does not include the cost of any parts required for repair. So that you can make a well informed repair-or-replace decision we give you a separate, no-obligation quote for parts upon assessing the job in-hand.

What is the charge for In-Home jobs?

Our ‘Call-Out’ Service Charge is £98.00 inc vat in Cirencester. Further afield (upto 10 miles around Cirencester) it is £108.00 inc vat.

What do I get for my Call-Out payment?

The Call-Out Service Charge is the whole job done in terms of labour – it covers you for the initial fault finding and a return visit wherever necessary to complete the job. That is, either to deliver and fit any parts not immediately to hand, or to deliver and fit* a new replacement appliance of your choice (and remove/recycle your old one**) should it prove irreparable. The Call-Out Charge does not include the cost of any parts (or replacement appliances) themselves - So you can make a well informed repair or replace decision we give you a separate, no-obligation quote for them upon assessing the job in-situ.

Where do Hewetts do In-Home service?

We call-out to in-home jobs within a 10 mile radius of Cirencester. That includes – Aldsworth, Ablington, Ashley, Avening, Ampney Crucis, Ampney St Peter, Ampney St Mary, Ashton Keynes, Bagendon, Bibury, Calmsden, Cerney Wick, Coln, Coates, Chedworth, Cherington, Culkerton, Charlton, Cricklade, Chalford, Colesbourne, Daglingworth, Duntisbourne, Eastcourt, Eastleach, Ewen, Fairford, Frampton Mansell, Fossebridge, Horcott, Kemble, Lechlade, Leigh, Long Newnton, Malmesbury, Meysey Hampton, Marston Meysey, Miserden, Minchinhampton, Northleach, Oaksey, Preston, Poole Keynes, Quenington, Rendcomb, South Cerney, Southrop, Somerford Keynes, Tarlton, Tetbury, Withington, Whelford, Winson, Winstone and Woodmancote in the following postcode areas – GL6, GL7, GL8, GL54, SN6 and SN16.

I need Hewetts to look at more than one faulty appliance In-Home, is there a discounted Call-Out Service Charge for the second or third appliance?

Yes. Each extra appliance’s Call-Out Service Charge is reduced by £20.00 inc vat.

Are there any costs other than the Service Charge that I might have to pay?

Yes. Our Service charges do not include the cost of any parts required, or of a new replacement appliance itself, – so you can make a well informed repair-or-replace decision, we give you a no-obligation quote for parts and/or a new like-for-like appliance upon assessing the job in hand.

*There is a £28.00 inc vat Surcharge for installing a new integrated replacement Washing Machine.

**There is a £38.00 inc vat Uplift Surcharge for removing and recycling an old Fridge, Freezer or Fridge-Freezer.

I don’t want to try getting my faulty appliance repaired first, I just want it removed and recycled - and a new replacement delivered and fitted at the same time. Do Hewetts offer a reduced Service Charge to do that?

Yes, its 68.00 inc vat in Cirencester. Further afield (up to 10 miles around Cirencester) its £78.00 inc vat.

What new appliances do you supply?

We stock a special range of immediately available, competitively priced, brand-new appliances that we recommend. We can also supply, within a few days, pretty much any other brand-new appliance model you may prefer - washing machine, dishwasher, dryer, cooker, fridge, freezer, vacuum cleaner, food processor, kettle, iron, toaster, radio, computer, lamp, fan, clock or heater - just provide us with its model number and we will give you a competitive no-obligation quote for supplying a new like-for-like replacement.

Which brands of washing machine, dishwasher, dryer, cooker, fridge, freezer, vacuum cleaner, food processor, kettle, iron, toaster, radio, computer, lamp, fan, clock or heater do Hewetts cover?

AEG, Apple, Beko, Belling, Bosch, CDA, Dedietrich, Dell, Delonghi, Dyson, Electrolux, Gorenje, Hoover, Hotpoint, HP, Indesit, John Lewis, Lamona, Lenovo, Miele, MorphyRichards, Neff, Numatic, Oreck, Panasonic, Samsung, Siemens, Shark, Russel Hobbs, Tower, Vax, Zanussi.

I want to do the repair myself. Do Hewetts have the parts I need?

Yes, the shop is stocked full of quality spare parts and consumables -Motors, Pumps, Handles, Seals, Hinges, Knobs, Filters, Belts, Bags Valves, Bulbs etc for most makes of washing machine, dishwasher, dryer, cooker, fridge, freezer, vacuum cleaner, food processor, lamp, kettle, iron and toaster – all immediately available at the best price. Just bring your old part into Hewetts Electricals at 109 Cricklade St GL71JF for a match-up or call 01285655321 with your appliance make/model number for same-day despatch of new parts to you. (Non-stock items can usually be obtained next-day).

How to repair my washing machine, dishwasher, dryer, cooker, fridge, freezer, vacuum cleaner, food processor, kettle, iron, toaster, radio, computer, lamp, fan, clock or heater?

Ask Hewetts - the original one-stop-shop for expert appliance Repair service - Phone 01285655321 email shop@hewetts.uk or visit 109 C|ricklade St Cirencester GL71JF today.

What does the error code mean on my washing machine, dishwasher, dryer, cooker, fridge or freezer?

Find out what your electrical appliance error code really means visit, phone or email Hewetts the original one-stop-shop for expert appliance Repair service. – 01285655321 shop@hewetts.uk 109 Cricklade St Cirencester GL71JF.

Apart from appliances and appliance parts is there anything else Hewetts sell?

We also stock a huge range of Electrical Peripherals - Light Bulbs (LED and Incandescent; Halogen, Tungsten Halogen and Flourescent; Strip, Spot, Dichroic, Candle, Golfball, and Standard) Chargers, Batteries, Transformers, Alarms, Cable, Leads, Switches and Sockets, Keyboards and Mice. Buy in-store at Hewetts Electricals,109 Cricklade St GL71JF or call 01285655321 for same-day despatch to you.

How do I pay Hewetts for repairing my appliance?

Once you are happy the whole job has been completed to your satisfaction you can either pay by Card online (Click the ‘Pay Now’ button on your electronic invoice if you have one or at the top of this screen), over the Phone (01285 655321), or in-person at the shop (109 Cricklade St Cirencester GL71JF);By Cash or Cheque made payable to Hewetts in person at the shop or with our call-out engineer at your In-Home appointment; Or by Electronic Bank Transfer from your phone, laptop or PC banking app.(Hewetts Electrical sort acc).